Easy help in real time
Answer questions, right away
Have conversations with customers in real time without any additional programs needed
Create filters to reach the right customer at the right time
Keep your chat active while doing other tasks with the use of a chat box at the corner of the window
Ask visitors for feedback to improve your services
Create stamps for simple questions to save time
Define the terms of the chatbox at the front end - should it pop up and in what time
Add a personal message and modify the button settings
You can add colleagues to the conversation to ask for advice and provide an even better service
Channels - for example you can define channels for different languages.
Agents - add correct agent to the channels for the visitors to get the best help.
History - lre-read the conversations to improve your knowledge or service level.
Leads - add leads right from the chat box.